ScienceGate Academy (“ScienceGate Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of students, parents, guardians, visitors, and other users of our website.
This Privacy Policy explains what information we may collect through our website, how we use it, how we protect it, and the choices available to you.
By accessing or using our website and submitting information through our enquiry or contact forms, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
1.1 Personal Information
When you contact us, submit an enquiry, request course information, or register for our services, we may collect:
- Name
- Email address
- Mobile or telephone number
- Student’s class or academic level
- Course or programme of interest
- School or educational institution details, where provided
- Parent or guardian details, where applicable
- Information included in your enquiry or message
- Any other information you voluntarily provide to us
1.2 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website or page
- General website usage information
This information helps us understand how visitors use our website and improve its performance and user experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to enquiries and requests for information
- To provide information about our courses, classes, programmes, and academic services
- To process admission or registration-related requests
- To communicate with students, parents, or guardians regarding academic services
- To provide customer and student support
- To improve our website, courses, services, and learning experience
- To understand website usage and improve website functionality
- To send important service-related communications
- To send information about courses, events, academic programmes, or updates where permitted
- To maintain the security and integrity of our website
- To prevent misuse, fraud, or unauthorised access
- To comply with applicable legal and regulatory requirements
3. Enquiry and Contact Forms
If you submit information through an enquiry or contact form on our website, we use the information you provide to respond to your request.
For example, your name, phone number, email address, and course preferences may be used by our authorised representatives to contact you regarding the enquiry.
We do not sell or rent enquiry information to third parties.
4. Student and Parent Information
ScienceGate Academy may receive information relating to students when parents, guardians, or students voluntarily provide such information for academic or admission-related purposes.
We use such information only for legitimate educational, administrative, communication, and support purposes.
Where information relates to a minor, parents or legal guardians are responsible for providing appropriate consent where required by applicable law.
5. Communication
We may contact you through the details you provide to us, including by:
- Phone call
- SMS or text message
- Other communication methods associated with an enquiry or service
These communications may relate to enquiries, admissions, courses, schedules, classes, academic updates, or other services requested by you.
You may request that we stop sending non-essential promotional communications at any time.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Analyse website traffic
- Provide a better browsing experience
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when reasonably necessary for legitimate purposes, such as:
- With authorised staff members who need the information to provide academy services
- With trusted technology, hosting, communication, or service providers supporting our website and operations
- When required to comply with applicable law or a valid legal process
- When necessary to protect the rights, safety, security, or property of ScienceGate Academy, our students, users, or others
Any third-party service provider handling information on our behalf is expected to use appropriate measures to protect that information.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
If you follow a link to an external website, that website will have its own privacy policy and terms of use. ScienceGate Academy is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
9. Data Security
We take reasonable administrative, technical, and organisational measures to protect the information we collect from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving enquiries, complying with legal obligations, and protecting our legitimate interests.
When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
11. Privacy of Children
ScienceGate Academy provides educational services that may be relevant to students under the age of 18.
We encourage parents or legal guardians to be involved when minors provide personal information or use our educational services.
Where applicable, we will take reasonable steps to obtain or rely on appropriate parental or guardian consent for the collection and processing of a minor’s personal information.
12. Your Privacy Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Request that certain communications be stopped
- Raise questions or concerns about how your information is handled
To make a privacy-related request, please contact us using the details provided below.
13. Changes to This Privacy Policy
ScienceGate Academy may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date shown at the top of this page.
We encourage visitors to review this page periodically to stay informed about how we protect personal information.
14. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
ScienceGate Academy
Location: Paikpara, Kolkata, West Bengal, India
Phone: +91 8240589687 || +91 9830069199
Email: sciencegateacademy2025@gmail.com
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.
15. Acceptance of This Privacy Policy
By using the ScienceGate Academy website or voluntarily submitting your personal information through our website, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not submit personal information through the website.